We are here to help.
Whether you need help with your account, a loan, online banking, or a lost or stolen card, Golden Triangle Federal Credit Union is here to support you.
Main Office
Mailing Address:
P.O. Box 700
Groves, TX 77619
Phone Number: (409) 962-3434
Member Services: membserv@gtfcu.coop
Loan Department: loandept@gtfcu.coop
Mailing Address
Golden Triangle Federal Credit Union
P.O. Box 700
Groves, TX 77619
Hours
| Service | Hours |
|---|---|
| Lobby | Monday – Friday, 9:00 a.m. to 5:00 p.m. |
| Drive Thru | Monday – Thursday, 8:30 a.m. to 5:00 p.m. |
| Drive Thru | Friday, 8:30 a.m. to 6:00 p.m. |
| Drive Thru | Saturday, 9:00 a.m. to 12:00 p.m. |
Lost or Stolen Cards
If your GTFCU card is lost, stolen, or you suspect unauthorized activity, contact the appropriate card support number immediately.
Mastercard® Credit Card
Lost/Stolen: (833) 541-0777
Customer Service: (833) 541-0763
Card Activation: (833) 541-0770
PIN Change: (866) 297-3413
eZCard: (866) 604-0380
Disputes: (800) 600-5249
SecurLOCK: (855) 961-1602
SHAZAM Mastercard® Debit Card
Lost/Stolen: (800) 383-8000
Card Activation: (800) 717-4923
Disputes: (833) 288-1126
Fraud Services: 866-508-2693, available 24/7
Credit Card Payments
Mastercard® Customer Service
P.O. Box 672051
Dallas, TX 75267-2021
Online
Audio Response
GTFCU Audio Response
Phone: (409) 962-3434
For Non-Emergency Questions
For non-emergency account, loan, or service questions, contact GTFCU during normal business hours.
Phone: (409) 962-3434
Secure Communication Reminder
Please do not send account numbers, Social Security numbers, card numbers, passwords, PINs, one-time security codes, or other sensitive information by unsecured email or through a general contact form.
GTFCU will never ask for your online banking password, PIN, or one-time security code by unsecured email.
Send Us a Message
Use the Message Us form below for general questions or comments.
Please do not include account numbers, Social Security numbers, card numbers, passwords, PINs, or other sensitive information in this form.